Nancy Hay LPC

৩ Helping you today for a better tomorrow ৩


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FAQ
 
 

A:  You can learn what drives your current struggles and find a sense of relief through counseling. Learning what makes you feel the way you do or what makes you have certain experiences is often part of the process of therapy.


Q: What should I expect during my first call and appointment?
 
A: When you call, I will ask you for a brief statement of why you are seeking counseling. I will arrange the first available time that works for both of us, and schedule an initial appointment. I will ask you to arrive 10 minutes prior to your scheduled appointment in order to complete initial forms. Or, you may download the forms and complete them before arriving. You are not considered a client until we meet in person.

Q: How do I pay?
 
A: I accept some insurance (Humana, BC/BS, AZ Foundation, Healthnet, MHN), and I am an “out of network provider” on most plans. Please check with your insurance coverage by calling the behavioral health number on your insurance card. I accept cash, checks, and credit cards - Visa, MasterCard, and Discover Card. My rates are $155 for the initial session and all couple or family sessions, and $130 for individual sessions. Sessions typically last 50-55 minutes.

Q: When are you in the office?
 
A: My normal times are from 10:00AM until 7:00PM Tuesday through Thursday. I do try to accommodate your schedule if you need times outside of these.

Q: How do I get my spouse/partner to come?
 
A: If asking directly for them to join you doesn’t work, you come alone. When you begin to make changes, the partner often responds positively by joining counseling at a later time. In my practice, this happens more often than not.

Q: How long will it take?
 
A: Each situation is different, but my goal is to have you make significant and rapid progress. Most clients attend weekly for the first month, then we evaluate how many more sessions you will need (if any) and the timing between sessions.